This trench coat is soft to the touch with a belted waist and buttoned sleeves. A relaxed take on a traditional classic.
1. Normally, the whole processing and shipping period will take 7-14 business days. But due to the impact of COVID-19 may be delayed 3-5 business days.
2. We offer free shipping for orders over $99 worldwide. A $10 shipping charge will be applied at checkout to orders under $99. Shipping fees are non-refundable in the case of returns. Besides, free pouch for order over $298.
3. If you have any questions of shipping policy and your order has not arrived within 60 business days, please contact us at email@example.com.
1. All refunds are in the form of LATTELIER store credits or cash up to your choice. Cash will be refunded to your original account of your payment. Credits will be credited to your customer account.
2.All returns must include the original receipt and be postmarked as sent within 30 days of the item’s delivery. Items must be presented in new condition with original packaging and must not have been washed.
3.The shipping fees and the returned products’ related costs shall be responsible by customers except for faulty items on arrival. Returns that do not meet our policy will not be accepted and sent back to the customer.
4. If items your placed is out of stock or in the event of supply difficulties, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will issue a refund to you.
5. If customers don’t want to return items, we will provide a one-time store credit valued at 130% of your original purchase value. Note that any subsequent items produced by the same customer will receive only the item’s actual value in credits.